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Profiles of real-life joint
venturers - Sydney Johnston...
You might know of Sydney Johnston, as I
did, from her online auction writings - the e-book Make
Your Net Auction Sell! launched her into prominence, and I've thoroughly
enjoyed her great whole-person e-zine, "Auction Gold" (at www.AuctionKnowhow.com).
Turns out she's had a great deal of success - and fun - doing auction-based joint
ventures...
What I mean by "whole-person e-zine" is that
Sydney writes for the benefit of her readers as businesspeople and human beings
- whether about auctions or not (and of course most of it is). ...I
always find something of use in each of her issues, even though I haven't
dabbled in auctions much.
This well-roundedness shows up in the range of her
interests, even when we're limiting the notion to auctions (which is just one of
them). She's auctioned off scores of different things, from watches to
e-books to expensive antiques.
Most online "auctioneers" work
for themselves... But more and more seem to be taking a JV approach to the
business - helping others sell their items on eBay et al.
eBay has even set up a mechanism to formalize this type of
activity. "They're just cashing in on a trend with their trading assistance
program", says Sydney. ...But people have been joint venturing with
others since online auctioning began (and no doubt will continue to do so, in
and outside of any programs offered). It's just a matter of common sense.
As Sydney put it, "I used to think, 'Why would
anybody give up a large percentage of the profits on selling something by having
someone else do what they could easily do themselves?' But some people
just don't want to be bothered with another step, don't like the Internet, don't
want to put in the time to learn something new, don't like the detail of
shipping and corresponding, and that sort of thing." So it does make
good sense for some to turn the auction process over to another person,
capitalizing on the experienced seller's knowledge.
A friend of hers involved in real estate (as Sydney was) had a
bunch of fairly expensive real estate courses he'd bought over the years and
didn't want to keep around anymore. He suggested that Sydney, now with
auction expertise, could sell
them for him on eBay and keep half the profits. He sent 2 big boxes of
tape sets and manuals over to her house... and they sold so readily that she
"wished he had 20 more!"
This opened up a whole new train of thought...
One day, Sydney was visiting a nearby touristy community full
of artisans' shops. She thought that a lot of the wares offered looked like they'd be good sellers on eBay. In talking with several of the
craftspeople, she discovered that they were very open to having her try selling
their products online... "Because many artists really don't want to
market - they just want to create". And most are used to the
idea of having sales reps push their products for them.
She put it to them: "If I can't sell it, you've
lost nothing - if I can, you have another outlet for your products."
She did sell a lot of fine craft products on eBay (and only got out of it
because she didn't like to have to drive around to pick the items up).
Depending on the product, this sort of partnership can be a very lucrative
activity... One man she knows makes about $25,000 per month selling
paintings for other people on auction sites! (He even represents artists
overseas - shipping issues seem to be of minor concern in auction sales...
especially on higher-ticket items.)
In Make
Your Net Auction Sell!, Sydney tells of a
delightful joint venture that began with a friendly chat with her dry
cleaner... He happened to mention that he had many "left items"
that people had brought in to have cleaned and then never came back for.
Hmm... What if she were to put these (many very fine) clothes up on eBay
to try to sell them? - and they would split the profits. He readily saw the
possibility in turning a liability into an asset - and
was happy to agree to the experiment. Sydney was able to make a good
income (and to assert to her customers that "these clothes have just been
professionally cleaned"!).
...Soon, he was sending his children around to a vast
network of other dry cleaning services to collect their left items!
The originators would receive half, and he and Sydney split the remaining
50%. That was still a great deal for everybody - and because the other
businesspeople trusted the man they knew, Sydney was vouched for by him. (The clothes
that weren't worth selling were written off as a business deduction to charity -
which was the normal route for the dry cleaner to take with clothes he didn't
really know how to value as retail items.) The man became so
successful that he eventually sold his business - and Sydney's
"source" dried up. ;^)
This points up the importance of trust in a joint
venture... Sydney believes that "the secret of successful joint venturing of
this sort is to build on relationships." If the JV partners know and
trust each other (and others who might be involved have faith in the
enterprise), things will go smoothly. The other dry cleaners didn't even
feel the need to list the items they handed over - and the results proved to
them that their trust was well-placed.
Sydney has also teamed up with pawn shops and antique
dealers to handle inventory that wasn't being turned over - again, turning
liabilities into assets for these businesspeople. Online auctioning (all
over the country, continent, or world) can be an especially valuable service to
them, since they generally have only very
localized outlets. (It would be worthwhile considering what local
businesses might benefit most from such an expanded market.)
Another factor critical for online auction success is
always emphasized by Sydney: You have to understand your
products and your market. (Which might make reselling unclaimed goods at
such a place as a storage facility - where the stuff could be in any
category - more difficult.)
"I don't know or much care about paintings... so I'm
not going to be successful selling them, for myself or others. But what I
do know about, I can sell - because I also know what motivates people to buy
those things." A lot of people selling on auctions are true
specialists in their field - because that's where the real money is (assuming
you start with high-profit-margin products - that you know people want!).
One fellow Sydney knows exploited his knowledge of
antiques in very ingenious way...
Though he worked for only minimum wage as a clerk in an antiques
mall, he had a very successful enterprise. He took his
laptop computer to work with him every day... And when someone brought in
a consignment item that he saw would probably sell on eBay for quite a bit more
than the asking price, he would list it online in a short-term auction.
Almost always, he could close the auction before anyone wanted to purchase it
from the mall - at which point he'd buy it... and ship it off to the auction's
highest bidder. ...And everybody was happy!
One problem she's run across in JVing with people is that
some think they
want her to sell their products... but just can't let go of the process and
let her put her expertise into play.
"One artist wanted me to sell his work online.
But he insisted on approving - and changing - all the minutiae of the ads...
until it sounded like something written by and for professional artists!
But that wasn't going to sell compellingly to eBay customers." Others
have just given her their products and said, "Here!" - and let her do
what she knows best. (Trust!)
Another problem JV is the person who wants her to do
all
the work, take all the risk, cover all the payments... and then
make only 1/3 of the profits. This is a pie-in-the-sky approach that seems
to be popular with middlemen - JV brokers, in essence - who expect to take a big cut
themselves as a finder's fee. As Sydney has learned, "The JV has to
be profitable for all the people involved." Savvy
businesspeople will let the naive JVer pass on to someone else (and learn to
develop more realistic expectations along the way, one hopes).
Two other auction-related joint ventures cropped up in our
conversation...
Some grassroots "trading assistants" locate good
income sources via newspaper classifieds advertising high-ticket items, such as
RVs, boats, pricey cars, etc. They might take a straight percentage
commission, or ask, "What's the lowest price you'll take for this?"
and keep whatever they can make above that... and auction it off online.
"The trick is to call the owner a few weeks after the ad first
appears in the paper - when their sales optimism has faded a bit", Sydney
reports.
While this is a very short-term joint venture, there would
be nothing to prevent one from teaming up with, say, a used RV dealer for
a longer-term association. Any business with inventory pushing the limits
of space or time might be eager to get some of it off the lot (or out of the
marina?). Too, one might look for clubs to link up with, whose membership
might have a constant turnover of relevant valuable possessions (antique car
clubs come to mind; RVing groups likewise).
And, of course, you need to know your product and your
market. ;^)
A tip that has been passed on to Sydney from someone who
does this type of JVing regularly is that people over 60 - who tend to be
"down-sizing" their households - are more apt to be sources of good
deals on higher-priced items. (How to find such folks is open to creativity... Like that of
the antique specialist who rented a spot in a collectibles mall and offered free
hearing aid batteries to those coming in to browse! He developed relationships
with these older folks, and many became his JV clients when it came time to sell
valuable items they
didn't hanker to have around any more.)
The second of these JV gems is the idea of co-operative
buying of products... A fellow Sydney knows has a contact in China for
highly saleable computer "toys". The trouble was that in order
to get a good price, he'd have to invest way more than he wanted to in a minimum
order. ...So he got several other auction sellers together to make a group order
(each ordering different items so they wouldn't be competing with each
other).
Again, trust comes into play in such a situation.
"You have to be sure about the people you're sending your money to,"
Sydney stipulates. "But I wouldn't know anything about dealing with
people in China - and I do know this guy will handle things well - so
it's a great opportunity for me and several other people."
Which illustrates a closing observation she has on joint
venturing...
"The best business partners are probably
dissimilar."
It's great when each person can complement the other's talents and skills.
As she says (and it sure resonates with me!), "The weakness of a one-person
business is that you have to do everything yourself."
Joint
venturing can open doors and make life easier. Whether you're an
auction seller, retailer, or service businessperson... try linking up!
Sydney Johnston is the maven
of http://www.AuctionKnowhow.com
(where you can sign up for her e-zine, "Auction Gold") and the joint author of these e-books on
online auction marketing: Make
Your Net Auction Sell! and Putting
Information
Products on the Auction Block.
What can we learn from Sydney Johnston about joint
venturing?...
-
Many joint ventures might be made from the basis of
saving other people time so that they can concentrate on more congenial
aspects of their businesses.
-
In the auction world, products are what it's all
about... And new products (or should I say, used products?) -
at good prices - can come from surprising quarters, if you keep your eyes
open
-
When a joint venture is a success for the original
participants, maybe it can be spread to other participants as well.
-
...Even when you take a lower percentage of the
profits, a continuous stream of ready profit potential might make up for
that.
-
Developing friendly relationships with people of all
walks of life is good business sense - you never know where it will lead!
...And the trust factor is likely to be in place in advance, for any joint
venture you might consider.
-
Knowing your product and your market is basic for
any
type of business... and definitely will give you an edge in online
auctioning.
-
Cooperative buying might also be used for any type of
business (and in fact can be an excellent opportunity for JV brokers
to work - because great deals can be put together on behalf of all
the buyers, as well as by one of them).
For
those serious about JV marketing...
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