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Profiles of real-life joint
venturers - Tim Hamblin..
Tim Hamblin has been delving into joint
venturing since he and his wife began www.BlitzPromotions.com
(promotion, marketing, and design services for almost any type of business,
large and small).
It was his customers who "trained" him as a joint venture marketer…
You don't necessarily have to look far and wide for joint
venture partners... They may be found amongst the assets you already have!
- your customers and clients.
That's what Tim has experienced. He's had rewarding JV
relations with several folks who started out as (and perhaps remained) his
website design and/or marketing customers...
He and a copywriter often swap services.
He uses "some programming guys from Canada to do
database work", and they send him promotion business.
He has several arrangements with web designers to do
promotion work for them. Tim reveals, "This is all behind the scenes
(i.e., their customers think they do the work)."
And then there's the fellow who has been responsible for
bringing in thousands of dollars' worth of business to Blitz Promotions -
because he just wanted to pass the good word to his acquaintances. The
story of how this relationship got going illustrates Tim's thoughts on how a
successful joint venture takes place:
1. Initiate contact
2. Build trust
3. Discover a need
4. Create a mutually-beneficial agreement (As Tim notes, "The key here is mutual -
if someone thinks they are getting the raw end of the deal, then it will not
work.")
5. Follow up ...continuing the relationship
Tim tells of how one of his most fruitful joint ventures
began a few years ago... "It started out as an email inquiring about our promotion
services." The inquirer, Hugh, happens to be one who prefers talking on the
phone more, so a conversation ensued. "After chatting several times
on the phone, he began to talk about other folks who had websites who might need
a bit of exposure help."
Initially, Hugh just suggested to some webmaster friends
that they talk to Tim about what Blitz could do for their businesses.
"Our first project together was for web promotion for a client he was
working for. Results were good (i.e., traffic and sales increased), and he started sending me more business." At first, this was
without even the thought of compensation - it was Tim who broached that subject.
The two then explored ways Blitz could compensate Hugh for
the business he sent them.
They settled on a mix of money and services - "usually 10-30% of the price,
based on a number of factors... Size of the project, how much time he had
involved, etc."
Hugh went on to contact a number of other acquaintances in
turn. Tim echoes many another JV marketer in this observation:
"It is much easier to have someone who folks know contact them about
a product or service - this establishes a basis of trust. Since the folks
Hugh contacted already had a high regard for his opinion, getting them as customers was a breeze."
And significant business has been referred because
of this one person. Tim said, "I think everyone has what I like to
call a circle of influence - those folks who you contact in your business.
Fortunately, his was large and related to my services (i.e., his friends and
associates had websites)." ...And he happened to be alive to
interesting connections between people!
Not to mention that both men have found each other to be
valuable allies in other ways as well. Tim says, "This relationship
has developed way beyond just a business deal... We now chat on the phone
almost daily, about everything from friend stuff to business stuff."
Serendipity has played a large part in Tim Hamblin's joint
venturing. ...But I asked Tim whether he ever looks for such
"niche" joint venture partners, now that he's aware of how much can be
accomplished through such a person's valuable network. He says that he
does do this from time to time, in now-rare times of slower business.
When asked to comment on how important his joint venturing
efforts are in relation to other promotional endeavors, Tim gave me a list of
his top 5:
1. Referrals
2. Joint ventures
3. Search engines
4. Pay-per-click search engines
5. E-zine advertising
From this, we can see how critical listening to one's
customers can be to one's success! ...Tim's top two business boosters are
a direct harvest from that. (And of course a joint venture is a
referral of a sort.)
Tim's last observation on his set of
client-centered joint venture experiences... "It basically reinforced
what I have always known... Treat your customers with respect and
integrity, give them more than they asked for, and you can never go wrong."
Tim Hamblin is the owner
of http://www.BlitzPromotions.com
- specializing in affordable website design and promotion... since 1998.
What can we learn from Tim
Hamblin about joint
venturing?…
-
Attending to the basics comes first... treating
existing customers well is at least as important as seeking new customers.
-
It pays to find out about your customers! -
interacting with them on a personal level may lead to great brainstorming
between you. ...Otherwise, how will you discover whether they have a
"circle of influence" that you might be able to tap into?
-
(Is it even a possibility to offer to reward customers
you don't for
new business they bring you?)
-
And need we say that e-zine editors are not the only JV
partners to consider? - !
-
Not all joint venture partners are mercenary...
Some will be delighted to pass the word about your business, just because
it's of value. A "special deal to offer his customers" can
often grease the wheels - but it may not be necessary.
-
Payment, however, can certainly keep that altruistic
helper on course for the long term. (Everyone has to prioritize her
time - the essence of making an JV offer, then, is to make sure that it
sifts to the top of your partner's agenda.)
-
And payment can take any form that both you and your JV
partner are comfortable with.
-
A web business can be greatly enhanced by joint
venturing - and with very little work on your part. ...Go for it!
For
those serious about JV marketing...
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